Reporting Claims
Prompt reporting of all workers compensation claims is a risk management best practice. Some policyholders mistakenly believe the practice of not reporting employee injuries to the insurance company is a wise business decision. The practice of not reporting employee injuries as workers’ compensation claims or in self-administering claims is risky and strongly discouraged. Prompt reporting protects the employer and is good for the injured employee.
1. The prompt reporting of claims allows the claim adjuster to ensure key evidence is preserved and witnesses can be interviewed in completing a timely investigation of the loss to determine compensability and to determine an appropriate plan of action for resolving the claim.
2. Most states have reporting requirements for insured's to report claims on a timely basis and may impose monetary fines as penalty for failing to report claims.
3. The prompt reporting of injuries allows medical treatment to occur within specialized occupational medical clinics familiar with treating workers’ compensation injuries with a focus on facilitating an early return to work to promote quicker healing.
4. The improved coordination of care between the employer, clinic, insurance carrier and Nurse Case Manager can drive better injury management and claim resolution outcomes by determining appropriate modified duty assignments for return to work.
5. In some states, workers’ compensation benefits may be reduced (or altogether denied) if there is confirmed evidence of alcohol or a prohibited drug on a post-incident drug test.
If you have a claim please contact your insurance company immediately. For your convenience we have listed the phone number for the insurance companies we represent directly or indirectly.
Hartford
Phone: 1.800.327.3636
FirstComp
Phone: 1.888.500.3344
Employers
Phone: 1.888.682.6671
Amtrust
Phone: 1.877.528.7878
Amerisafe
Phone: 1.800.699.6240
Guarantee
Phone: 1.866.479.1554
Zurich
Phone: 1.855.781.3059
Old Glory
Phone: 1.800.765.2412
Texas Mutual
Phone: 1.800.892.5246
Chartis
Phone: 1.866.642.5246
CNA
Phone: 877.262.2727
Hanover
Phone: 1.800.628.0250
Travelers
Phone: 1.800.238.6225
Foremost
Phone: 1.866.967.5256
DNIC
Phone: 1.800.533.0457
Berkshire
Phone: 1.866.636.0244
AIG
Phone: 1.888.760.9195
QBE
Phone: 1.866.427.3767
Accident Fund
Phone: 1.866.206.5851
FFVA
Phone: 1.800.226.0666
BerkleyNet
Phone: 1.800.435.1127
Service Lloyds
Phone: 1.800.299.6977 Option: 4
American Hallmark
Phone: 1.817.348.1600
ICW
Phone: 1.800.877.1111
Sunz
Phone: 1.941.306.3077
Companion
Phone: 1.800.845.2724 Option: 2
Lion’s
Phone: 1.727.682.0155
Crum & Forster
Phone: 1.800.690.5520
Meadowbrook
Phone: 1.800.825.9489
Southeast Personnel Leasing
Phone: 1.866.800.0785
Stonewood Insurance
Phone: 1.800.396.1485
United Heartland
Phone: 1.513.896.5555
Zenith
Phone: 1.800.440.5020
CompSource
Phone: 1.800.872.7015